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Refund and Return Policy

At Amazing Giant Flowers, we want you to have a positive shopping experience. Our refund and return policy is designed to ensure your satisfaction. Please take a moment to review our guidelines for refunds and returns below:


  • To be eligible for a refund or return, the item must be unused, in its original condition, and in the original packaging.
  • Some products, such as customized or personalized items, may not be eligible for return or refund. Please check the product description for specific details.


  • You have 30 days from the date of purchase to initiate a return or refund request.
  • Late or overdue requests may not be accepted.

3. Return Process:

  • To initiate a return or refund, please contact us at
  • Provide your order number, product details, and reason for the return.

4.Return Shipping:

  • Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
  • We recommend using a trackable shipping method to ensure the safe return of the item.
  • Please note that returns will need to be sent to the following address: [6 Larchfield Ct, Tomball, TX 77375]

5. Refund Process:

  • Once the returned item is received and inspected, we will notify you of the status of your refund.
  • Refunds will be processed using the original payment method, and the amount refunded will exclude any shipping charges or applicable fees.


  • If you would like to exchange an item for a different size, color, or variant, please contact our customer support team to arrange the exchange.
  • Exchanged items are subject to availability.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately.
  • We may request photos or additional information to assess the issue and provide a resolution.

Interested in Knowing more? Send us an email...